Responsible Gaming

Gaming Should Be Entertainment

We are committed to promoting responsible gambling practices. Gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you play.

Age Verification

All users must be 18 years of age or older to access and use gambling services in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to gamble.

Warning Signs of Problem Gambling

Please be aware of the following warning signs, which may indicate problem gambling:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount of time and money spent
• Neglecting family, work, or social responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Experiencing mood swings or irritability when unable to gamble
• Gambling with increasingly larger amounts to achieve the same excitement
• Failed attempts to cut back or stop gambling
• Using gambling as an escape from stress, anxiety, or depression
• Feeling anxious or restless when not gambling

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools

Most reputable gambling operators offer the following tools to help you maintain control:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly).
• Loss Limits: Restrict the amount of money you can lose during a gaming session or time period.
• Reality Checks: Enable notifications that remind you how long you have been playing and how much you have spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services if you feel you are losing control.
• Time Limits: Set a maximum duration for your gaming sessions to prevent prolonged play.

We encourage you to use these tools to manage your gambling responsibly.

Support Organisations

If you are struggling with problem gambling, professional support is available. Please contact one of the following organisations:

United Kingdom

• GamCare: Free support, advice, and counselling for problem gambling. www.gamcare.org.uk
• GamStop: The National Self-Exclusion Scheme. Register to exclude yourself from all online gambling operators in Great Britain. www.gamstop.co.uk
• National Problem Gambling Clinic: NHS-funded specialist treatment service. Call 0203 228 0000.
• Gamblers Anonymous: Free peer support and recovery programme. www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de

If You Need Help

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out to support services — gambling addiction is a recognised condition, and help is available.

Contact one of the support organisations listed above, speak to your GP, or call a gambling helpline. Recovery is possible with the right support.